Resources

Get inspired by and learn from our retail Senseis, partners, and successful retailers worldwide using Sitoo.

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INTERVIEW

From reality check to retail renaissance with OPREY LONDON's Ben Jones

In this interview, Ben shares how OSPREY LONDON rebuilt its tech stack from the ground up and what it really takes to future-proof retail.

ARTICLE

Working smarter: How tech is helping store teams shine

Your store associates are the face of your brand. But too often, they’re held back by systems and processes that get in the way. We’ve spoken to retailers who are flipping the script.

GUIDE

Retail tech rollouts: How to get it right (from people who have)

We’ve spoken to retail leaders, tech trailblazers, and shop floor superstars who’ve been through it all - launching new platforms, rolling out new POS systems, ripping out legacy stacks, and building better boats.

ARTICLE

The pain-free POS rollout: Yes, it really is possible

Here's your trusty guide to rolling out a new POS system at speed, without the stress, and with the support of people who’ve done it all before (and then some). You’ve got this – and we’ve got your back.

INTERVIEW

Building experience-driven retail with Ellis Brigham’s Chris Rigg

In this interview, Chris shares the lessons he’s learned from two decades on retail’s frontline.

ARTICLE

5 common POS rollout mistakes retailers make (and how to avoid them)

POS implementations have a reputation for being long, complicated, and exhausting - but they don't have to be. Avoid these five common mistakes, and you’ll be well on your way to a smooth roll.

ARTICLE

The cost of standing still: What legacy tech is really doing to your retail business

Legacy systems aren’t just outdated - they’re expensive to maintain, slow to adapt, and painful for your teams to use. And in a world where customer loyalty is built on experience, that pain trickles down to your shoppers.

INTERVIEW

From legacy to best-of-breed: How CIO Peter Joelsson made the leap

With 20+ years leading IT at brands like GANT and Webhallen, Peter has a clear message for retail tech leaders: success lies in choosing flexible, future-ready systems that evolve with your business.

ARTICLE

Why the best retailers are building better boats

Discover why leading retailers are overhauling outdated systems in favor of human-centric, unified commerce solutions. Key takeaways from the Retail Technology Show 2025.

ARTICLE

Are POS systems for UK retailers fit for purpose?

Here’s your checklist. If your POS can’t do all of these, it’s time for a rethink.

E-BOOK

Driving sustainability in retail: 4 key POS takeaways

From reducing carbon emissions through OMS integration to empowering customers with transparent product data, POS technology is helping retailers turn sustainability goals into actionable realities.

INTERVIEW

Bridging the gap between online and offline stores with Maja Aagaard

As the Head of Digital Development Retail & Georg Jensen at Fiskars Group, Maja has been at the forefront of bridging the gap between the brand’s ecomm operations and physical stores. In this interview, she shares everything she's learned.

ARTICLE

Unlocking retail agility with MACH

The 2024 Business Value of MACH Technologies Survey is in, and the results make one thing crystal clear: MACH isn’t just something for IT - it’s a mindset shift for the entire business.

ARTICLE

Retail’s Biggest Challenges in 2025 - Insights from NRF

Leading retailers and industry partners uncover the biggest challenges facing businesses today. From technology overload to business model reinvention, these challenges demand strategic adaptation and innovation.

ARTICLE

Top trends shaping the retail industry from NRF 2025

We came, we saw, and we cruised the streets of the Big Apple in our fully branded Hummer limo. NRF 2025. Wow. What an event. Here’s what we learned and are taking into the year ahead with us.

E-BOOK

Composable commerce essentials: The key to retail success

In collaboration with our partners, we’ve taken a deep dive into how composable commerce is shaping the future of retail. These are the main takeaways from the white paper.

ARTICLE

What's next for retail? A deep dive with Zebra Technologies' Mark Thomson

Explore the future of retail through AI, customer journey, and smarter operations in this deep dive with Mark Thomson from Zebra Technologies.

ARTICLE

3 key takeaways from Zebra's 17th annual shopper study

Every retailer we know wants to keep customers happy, help their store associates shine, and protect profits - so how do you do it? Let’s jump into the key insights from Zebra’s report for some guidance.

INTERVIEW

Retail tech transformation insights with Mobarak Said from Illum

With nearly two decades in the field, Mobarak Said, Head of IT & Digitalization at Illum, has seen firsthand how a willingness to embrace change can turn tech into a powerful force for good and for growth.

INTERVIEW

Why great retail is all about great people with Bård Kvamme

Discover how Norrøna empowers store associates with Retail POS solutions and storytelling to deliver exceptional customer experiences, driving long-term retail success.

INTERVIEW

Winning and growing by failing forward with Kristen Liebert

Discover how Kristen Liebert at Rally House discusses MACH technology's role in success, agility, and the vital lessons learned from failures in business transformation.

ARTICLE

Transform your stores into your competitive advantage

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ARTICLE

Transform your retail: 5 must-haves for a modern POS system

A modern POS system does more than transactions – it’s a powerful tool for enhancing customer experience and streamlining operations. Discover the five essential features that can future-proof your retail business.

ARTICLE

What's the deal with unified retail commerce?

Explore unified retail commerce, how it creates seamless customer experiences, and why it’s key to retail success and operational efficiency.

INTERVIEW

Uncovering compliance in retail with Prathibha Chandrashekar

Get expert insights into retail compliance from Prathibha Chandrashekar. Discover strategies to simplify compliance and stay ahead with confidence and ease.

ARTICLE

Elevating the shopping experience beyond the expectations

Learn what they tell us about retail strategies for elevating the shopping experience beyond expectations, improving customer satisfaction, and driving retail success.

GUIDE

The difference between cloud-native and cloud-based

The significant advantages that cloud-native retail software can provide that cloud-based software may not.

INTERVIEW

Unlocking retail tech success with Miya Knights

Miya Knights shares how tech drives retail innovation and success. Learn how to wow your customers, streamline operations, and stay ahead in the game.

INTERVIEW

Putting the customer first with Brothers' CEO

Get the inside scoop from Brothers' CEO, Christopher Englinde, on how prioritizing customers leads to retail success. Discover strategies to boost your brand.

INTERVIEW

The importance of composable tech with Jasmin Guthmann

Explore how composable tech empowers businesses to adapt and innovate. Jasmin Guthmann shares her expertise on building flexible, future-proof tech stacks.

ARTICLE

NRF takeaways 2024: AI is everywhere but people power rules

At NRF 2024, AI is taking over – but it’s people who make the real difference. Learn how combining tech with human touch is the key to retail success.

INTERVIEW

The power of item-level RFID in retail with SML's Dean Frew

Discover how item-level RFID technology is reshaping retail operations. In this interview, SML's Dean Frew explores the benefits of RFID in enhancing inventory management and customer satisfaction.

INTERVIEW

How to work smarter in retail with Isabell Aakervik

The biggest challenges facing retailers right now, and what they should be doing to stay successful long into the future.

ARTICLE

Top takeaways from Retail Breakfast Club Stockholm 2023

Discover key takeaways from Stockholm's 2023 Retail Breakfast Club: omni strategies, rapid evolution, future-ready tech, and MACH-certified solutions.

ARTICLE

4 simple reasons why retailers love flexible fulfillment

Flexible fulfillment is the secret sauce for happy customers and smooth retail ops. Here are 4 reasons why retailers are hooked – and why you’ll love it too.

INTERVIEW

Learnings from 30 years in retail with YAYA's Patrick Draije

We caught up with Patrick Draijer to find out what he believes it takes to be successful in retail and what lessons he's learnt through his career.

ARTICLE

Top takeaways from MACH Global Research 2023

We took a deep-dive into MACH’s Global Research surveying 500 tech leaders, and here's our top takeaways.

ARTICLE

Boost ROI and reduce TCO with MACH Composable Commerce

How Composable Commerce can boost ROI as well as reduce TCO, and how all of this related to MACH technology.

INTERVIEW

Sebastian at Shaping New Tomorrow - doing things differently

We spoke with Sebastian Juul Jensen, CX Manager at Shaping New Tomorrow, to find out how their unique ethos has fuelled their growth.

ARTICLE

Top tips for retailers from the best in the business

We've collated some of the best tips from some f the most innovate brands, businesses, and retailers working in the industry, right here!

ARTICLE

8 ways MACH software is changing the game for retailers

Invest in systems that will make sure you’re ready for what the future brings. Here are the 8 ways MACH-certified software is changing the game for retail.

INTERVIEW

Putting the play back into retail with Hummel

We spoke to Claus Thykjær, Head of Retail at Hummel, to find out more about the secrets of their success and what the future holds for their ambitious brand.

INTERVIEW

Security in retail software with CISO Magnus Sparf

Magnus Sparf, joined the team as our Chief Information Security Officer with a view to take our already robust security protocols to the next level.

ARTICLE

Future of Retail: What we learned at EuroCIS 2022

Discover 4 critical insights about the future of retail, from customer-centric strategies to omnichannel innovation, revealed at EuroCIS 2022.

GUIDE

The difference between omnichannel and unified commerce

Discover the difference between omnichannel and unified commerce, and how each approach transforms the retail customer experience and operational efficiency.

INTERVIEW

Improving customer experience with Rod Kilgour

With 36 years experience working in IT, our new Chief Operating Officer, Rod Kilgour understands inside out what retailers need their IT systems to do.

ARTICLE

Industry experts’ insight from Retail Technology Show

We caught up with some of our brilliant friends like Mark Thomson from Zebra Technologies, Dean Frew from SML Group, and Joe Till from OneStock. Here’s their insights and what we learnt from RTS 2023.

INTERVIEW

Unlocking innovation in retail tech with Jörgen Ingelström

Our Chief Strategist Jörgen Ingelström has been working at the forefront of retail tech for 25 years and he’s seen it all. We caught up with him to get his thoughts on the current state of retail.

ARTICLE

Boost shopper satisfaction with best-of-breed software

With a best-of-breed approach, the power is in your hands. This means it’s far easier for you to control your costs and boost your revenue same time.

ARTICLE

3 takeaways you can't afford to miss from Let's Rock Retail

Discover key takeaways from Let's Rock Retail: embrace composable commerce, break free from legacy systems, and seize the moment for transformative change.

E-BOOK

Hardware flexibility enabled by next-gen POS software

With a flexible approach to retail hardware and software you’ll have a more resilient business, and easily pivot to meet new and emerging customer behavior.

INTERVIEW

Richard Brandt tells us how Sitoo is changing the game

We took some time out to speak to our CCO - with 25 years in sales - to see why he thinks Sitoo is changing the game for ambitious retailers.

ARTICLE

3 things we learnt from RBC Gothenburg

Discover key takeaways from Gothenburg's Retail Breakfast Club: adding customer value, investing in the right tech, and overcoming legacy system limitations.

ARTICLE

9 key benefits of an Android POS system for retailers

Explore the 9 key benefits of an Android POS system, including flexibility, mobility, cost savings, and enhanced customer satisfaction for modern retail.

E-BOOK

The guide to cut costs & boost retail profit

Find out how to tackle three of the biggest retail challenges right now - labor shortages and retention, inefficient retail operations and evolving customer expectations.

ARTICLE

The best-of-breed mindset

Watch the CEO of Sitoo and Director at Norrøna, discuss all things MACH and how it’s shaping retail’s new frontier.

ARTICLE

4 retail learnings from 2022

Discover 2022's key retail insights: physical stores thrive, associates embody your brand, flexibility is crucial, and tech investments drive success.

ARTICLE

6 takeaways from RBC in New York

Discover key takeaways from New York's Retail Breakfast Club: defining store purpose, avoiding the 'muddy middle,' and creating memorable customer experiences.

E-BOOK

How to future-proof your store operations and CX

Unlock the power of hardware flexibility and next-gen POS to boost your store operations and wow your customers.

ARTICLE

How to get your stores ready for the peak season

Here are our tips to take your efficiency and customer service up to the next level to ensure you’re sleigh-ing it this holiday season.

ARTICLE

What we learnt from Retail Breakfast Club Stockholm 2022

Discover key takeaways from Stockholm's 2022 Retail Breakfast Club: integrating physical and digital retail and leveraging data for loyalty.

GUIDE

What MACH Alliance means for retail and why we joined

Learn why Sitoo joined the MACH Alliance and how this move supports innovation in retail by adopting modern, flexible, and scalable technology solutions.

ARTICLE

Top tips from some of the industry's sharpest minds

We’ve collated some of the best tips from some awesome retailers we’ve spoken to you right here.

GUIDE

A complete guide to omnichannel retail and unified commerce

Discover how omnichannel retail and unified commerce can streamline operations, boost sales, and delight customers.

ARTICLE

The biggest benefits of great omnichannel retail

Great omnichannel will boost your sales but did you know it will help you do all this too?

ARTICLE

4 ways tech can help improve employee retention in retail

When your store associates are given the right tools and empowered by technology, their job satisfaction will be much higher.

ARTICLE

Is a pop-up shop right for your business? Let’s find out

Curious about pop-up shops? Discover how they can boost brand visibility, attract new customers, and test markets while driving sales for your business.

ARTICLE

Why your POS and WFM software should be best friends

If you can get the right store associates in the right place, at the right time (and doing the right thing), you’ll increase sales, reduce costs and optimize your business.

ARTICLE

Maximize performance with 3 in-store metrics

Discover three key in-store metrics retailers must track to enhance performance and drive sales. Learn how to optimize your retail operations with Sitoo.

ARTICLE

5 shopper personas and what they expect from you

The five most most common types of shopper personas and how to meet their needs.

ARTICLE

How to increase sales with multi-channel selling

Meet your customers wherever they are in their buying journey with multi-channel selling. A great example Connected Retail by Zalando.

ARTICLE

What is composability in 2022

Constant change is one of the drivers behind retailers across the globe embracing a new mindset around retail software and IT architecture.

ARTICLE

Key ingredients for successful assisted selling in retail

Why assisted selling is the perfect way to stand out from your competition and build customer loyalty to generate long-term sales.

ARTICLE

How to maximize sales & improve CX with integrated data

Maximize your sales and customer experience by integrating in-store data. Learn how real-time data can help you stay ahead and delight your customers.

ARTICLE

5 trends we expect to light up retail in 2022

It’s time to gaze into the future, here are the five hottest trends we think are going to light up retail in 2022.

ARTICLE

What we learned about retail in 2021

Like a phoenix from the flames, 2021 has seen retail rise up from the ashes. Amidst a huge sea change in the industry, here’s what stood out for us!

GUIDE

A complete guide to POS systems for modern retailers

Explore the complete guide to POS systems for retailers, covering features, benefits, types, and how to choose the right system for seamless retail operations.

ARTICLE

Holiday shopping trends from Klarna's State of Smooth report

The holiday season is here and retailers around the world are gearing up for their busiest time of the year. Our friends at Klarna have done their best to answer this question with their new report.

ARTICLE

Supercharge your CX with composable tech

Want to ramp up your CX? Discover how composable tech helps you create a flexible, personalized experience that delights customers and drives success.

ARTICLE

Takeaways from 2021 Gartner® Market Guide

Retail’s shift to embrace digitalization and technological innovations, here summarized in the four top takeaways from the 2021 Gartner® Market Guide.

ARTICLE

Why an integrated approach to software will level up your CX

There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want?". That's your answer.

ARTICLE

5 ways Klarna In-store makes sense for your business

Learn the top 5 reasons why implementing Klarna In-store makes perfect sense to give shoppers an easy and flexible way of paying in your retail store.

ARTICLE

Three top takeaways from Retail Breakfast Club

The key takeaways from Stockholm's Retail Breakfast Club: the value of physical stores, customer experience, and the need for agile IT architecture.

ARTICLE

Takeaways from the Future Stores 2021 Benchmarking Report

Explore key takeaways from the Future Stores 2021 report: enhancing customer experience, merging digital and physical, and investing in cutting-edge tech.

ARTICLE

How to Successfully Implement Self-Checkout in Retail Stores

Explore how self-checkout is transforming retail operations, driving efficiency, and improving the customer experience. Learn the key steps to implement it successfully.

ARTICLE

Diving into the details of inventory management

In this interview Henning Hausted gave us his insights into what’s happening in retail right now and what retailers should be doing to stay successful.

ARTICLE

Transforming the traditional franchise model

Franchises play a huge role in global retail and continue to go from strength to strength.

GUIDE

How to choose the best pos system for your business

Learn how to research and choose the best POS system for your business. Ask these questions to find the right solution for your retail needs.

ARTICLE

Building the perfect retail puzzle – with Tiger of Sweden

Jens Levin, Sitoo, sat down with Rod Kilgour, CIO at Tiger of Sweden, to share their view on how to assemble the right pieces of the retail puzzle.

ARTICLE

10 benefits of a mobile point of sale for retailers

Discover the top 10 benefits of mobile point-of-sale systems (mPOS) for retailers, from enhanced customer experience to increased flexibility and streamlined operations.

ARTICLE

3 ways to make physical retail successful

Discover how to enhance physical retail by offering convenience, creating engaging in-store experiences, and seamlessly integrating sales channels.

ARTICLE

Optimizing Inventory Management with a Unified Commerce Approach

Discover how real-time inventory management with a unified commerce platform can streamline retail operations and boost sales across all channels.

ARTICLE

Top 5 takeaways from the Retail Expert roundtable

Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.

ARTICLE

Happy Unified Commerce Holidays

The holiday season is nearly upon us and, with the right tools and strategies in place, it’s a chance for retailers to end the rollercoaster year of 2020 on a high.

ARTICLE

3 essentials to build trust with better tech

2020 has seen digital transformation in retail accelerate exponentially. Frankly, it’s been a long time coming.

ARTICLE

Measuring influencer ROI in a post-COVID world

Explore strategies to assess influencer marketing ROI post-pandemic, focusing on metrics like Earned Media Value and Cost Per Acquisition to track success.

ARTICLE

The five key capabilities retailers must possess post COVID

Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.

ARTICLE

How to adapt to new shopping behaviors

Discover how to adapt to post-COVID shopping behaviors with omnichannel strategies, enhanced customer experiences, and the right technology solutions.

ARTICLE

4 ways to empower your associates

CV-19 has presented a unique set of challenges to retailers across the world but, among the turmoil, there’s opportunity.

ARTICLE

3 ways to help turn high stock levels into cash

One of the biggest challenges facing retailers right now is the huge volume of stock, many of them have gathering dust in warehouses and back up their distribution supply chain.