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In-store customer recognition redefined

With a single tap, Sitoo Recognition connects payments and loyalty solutions to simplify in-store customer recognition, and to give your customers a flowful shopping experience.

Sitoo Recognition

The innovative loyalty process encourages more in-store sign-ups, increases customer engagement, and makes life easier for your store associates. No need for manual input, confirmation emails, or anything that takes too much time or effort. The best part? You don’t need any extra hardware or development – it’s an out-of-the-box solution.

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Instant customer enrolment

It’s easy to become a member. Customers just scan a QR code with their phone, fill out their details, and provide consent.

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Automated customer recognition

Your customers are automatically identified through their digital wallet as they interact with the payment terminal.

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Out-of-the-box solution

All you need is Sitoo POS, Adyen, and your CRM to be integrated with Sitoo. All systems connect in real time

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Customer recognition. Like you've never seen it before.

Give your customers a loyalty pass that’s accessible through their mobile wallet and linked to all their payment cards. Members are recognized when they tap the payment terminal with their phones, smartwatches, or payment cards.

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Simple customer sign up

To sign up your customers, scan a QR code or tap an NFC reader. On their phone, they fill out their details, provide instant consent, and a digital membership card is added to their mobile wallet.

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Automatic customer recognition

Your members are instantly and automatically recognized every time they use the payment terminal. Either by tapping their phone, smartwatch, or payment card.

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Instant customer rewards

Customer discounts, rewards, and personalized offers can be automatically added and applied, creating a fluid experience for both your customers and your store associates.

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Personalized customer interaction

Connect with customers through targeted push notifications, triggered by behavior or geolocation, e.g. when customers pass one of your stores or reach a new loyalty tier.

Secure in-store customer recognition

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Sitoo POS

Sitoo Recognition is powered by the Sitoo Unified Commerce Platform and is a native part of Sitoo POS.
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Payment terminal

Sitoo Recognition works with Adyen terminals. It also works with Sitoo Payments - powered by Adyen.
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Your CRM

Use any CRM of your choice as long as it’s connected to the Sitoo Platform via Sitoo CRM SPI v2.
SECURITY & COMPLIANCE

Secure in-store customer recognition

Strong encryption and dynamic keys prevent unauthorized duplication and ensure customer data stays confidential. Instant customer consent eliminates the GDPR-challenges related to in-store customer data collection.

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MOBILE WALLETS

Unlock the power of mobile wallets

Give your customers a digital loyalty pass that’s accessible through their mobile wallet and linked to all their payment cards. The loyalty pass allows you to instantly recognize customers when they tap the payment terminal with their phones, smartwatches, or payment cards.

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